Zonal Training Manager – East

Posted On : November 23, 2023

Job Description

Roles & Responsibilities:

  • Take complete ownership of all learning and developmental interventions facilitated in the allocated region.

  • Support in the creation of training content on all concepts related to rural finance and financial products.

  • To design learning material, quizzes and certification programs for staff

  • Maintain training Data (both hard & soft copy) for respective Regional Training Programs and per employee coverage.

  • To work closely with the Regional & Zonal Heads for content creation, delivery and continuous assessment of training needs

  • Interact with the leadership to understand training needs and gaps in existing content

  • Measuring training effectiveness using various tools and techniques and improve the quality of training content and delivery constantly

  • Liaison with Product, process and technology teams to create simple and effective training content

  • To proactively understand process gaps from audit reports and other transactional data and train staff to improve process efficiency

  • Interact with Regional & Zonal Heads to obtain feedback on the training content and delivery and improve the same on a continuous basis

  • To identify various ways in which employees can be developed and productivity can be enhanced in addition to conventional methods of class room training

  • Masters / Bachelors degree with a strong interest in the field of rural training. Should have 7 -10 years of experience in MFI.

  • Should have to ability to deliver sessions in the local Regional language effectively. Must be willing to travel extensively across Tier-2 Cities and Rural India.

Job Category: Training
Job Type: Full time
Job Location: Patna
Job Experience: 7 - 10 years
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