Posted On : May 8, 2023
Job Description
Roles & Responsibilities:
Take complete ownership of all learning and developmental interventions facilitated in the allocated region.
Support in the creation of training content on all concepts related to rural finance and financial products.
To design learning material, quizzes and certification programs for staff
Maintain training Data (both hard & soft copy) for respective Regional Training Programs and per employee coverage.
To work closely with the Regional & Zonal Heads for content creation, delivery and continuous assessment of training needs
Interact with the leadership to understand training needs and gaps in existing content
Measuring training effectiveness using various tools and techniques and improve the quality of training content and delivery constantly
Liaison with Product, process and technology teams to create simple and effective training content
To proactively understand process gaps from audit reports and other transactional data and train staff to improve process efficiency
Interact with Regional & Zonal Heads to obtain feedback on the training content and delivery and improve the same on a continuous basis
To identify various ways in which employees can be developed and productivity can be enhanced in addition to conventional methods of class room training
Masters / Bachelors degree with a strong interest in the field of rural training. Should have 7 -10 years of experience in MFI.
Should have to ability to deliver sessions in the local Regional language effectively. Must be willing to travel extensively across Tier-2 Cities and Rural India.